Privacy Policy

At Pikzola (operated under DMP Creatives, a unit of Digimate Media Productions . www.digimatestudio.com), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website www.pikzola.com.

1. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: When you place an order or fill out a contact form, we may collect your name, email address, phone number, billing and shipping address, and payment information.
Image Uploads: For custom orders, you may upload images or artwork that will be securely processed.
Browsing Information: We collect non-personal information such as your IP address, browser type, and interaction with our website using cookies and similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To Process Orders: To fulfill your orders, process payments, and arrange deliveries.
Customer Support: To respond to your inquiries, provide assistance, and communicate updates on your orders.
Custom Orders: To create personalized art from your uploaded images or requests.
Improve Website Functionality: To analyze website traffic and usage to enhance the user experience.
Marketing Communications: With your consent, we may send you promotional materials, offers, or updates.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in processing payments, delivering products, or maintaining the website.
Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or respond to lawful requests.

4. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

You have the following rights regarding your personal information:

Access and Update: You can access or update your personal information by contacting us directly.
Opt-out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us.
Data Deletion: You may request the deletion of your personal information, subject to legal obligations we may have to retain certain data.

6. Cookies

We use cookies to collect browsing information, improve website functionality, and personalize your experience. You can choose to disable cookies through your browser settings, though this may affect your website experience.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page.